Shipping Policy
At Prime Spot Saunas, our goal is to deliver our high-quality home saunas to your doorstep in a timely and efficient manner. Here is everything you need to know about our shipping procedures:
We offer Standard Shipping to all of our customers within the United States.
We are pleased to provide Standard Shipping (Curbside Delivery) free of charge.
Orders are typically shipped within 3-5 business days, although the exact timing may depend on the supplier.
Once the order has been confirmed by our supplier, you can expect delivery within 5-9 days.
Rest assured, your order will be tracked, and you will be provided with the tracking details via email so you can follow its journey to your home.
In the unfortunate event that your goods are lost or damaged during shipping, you can return the damaged goods at no additional cost to you.
Should you have any shipping-related inquiries, please do not hesitate to contact us at support@primespotsauna.com, and we will assist you promptly.
Please note, shipping insurance details are currently being finalized and we will update this policy accordingly once available.
We thank you for choosing Prime Spot Saunas and look forward to serving you.