Payment Policy

Accepted Payment Methods

Prime Spot Saunas accepts the following payment methods for its high-quality home saunas:

Major credit cards (Visa, MasterCard, American Express, Discover)
PayPal
Apple Pay
Google Pay
Meta

Payment Processing

Your payment is securely processed at the time of checkout via Stripe, as part of Shopify's trusted payment platform.

Security Measures

We take the security of your payment information seriously. Shopify's encrypted servers securely handle all online transactions. Personal and payment information is kept confidential and safe.

Transaction Confirmation

After completing your purchase, you will receive an email confirmation detailing your transaction and order summary.

Failed Transactions

If a payment cannot be processed or is declined, you will be notified immediately. You will have the opportunity to enter a new payment method. For persistent issues, please contact our customer support.

Order Cancellation

Should you need to cancel your order, you are required to do so before the order has been processed by the supplier, which is typically within 3-5 business days of the order being placed.

For more information or assistance with your payment options, please reach out to us at support@primespotsauna.com.